I just received from the telephone with Connie Sanders while in the DFW Place of work. I questioned for her title for the reason that she was so type and helpful to us. I've not often encountered another person so helpful and caring. If all of your representatives can be like her you would've a fantastic airline.
The website isn't going to operate. Whatsoever tab I select on the website doesn’t do the job. I wanted to Look at the position of my flight And maybe book An additional one particular but practically nothing will work.
we always fly united. always. a short while ago, nonetheless, we had the opportunity to buy a Significantly lessen fare on the net by means of american airlines. now i see why it was reduce — client service was atrocious, the website didn’t perform thoroughly, And that i missing out on an excellent deal.
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On seven/19/2013 I flew through American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst experience I've ever had with the American Airways Reps there and After i identified as shopper service they have been no help possibly. Initial, a person of one's Associates sent us to the incorrect gate; I had to inquire a agent exactly where our flight could well be departing from for the reason that a gate number wasn't on my boarding pass. We went for the gate instructed and had been sent to the incorrect gate, given that we ended up at the wrong gate we didn't hear our departing flight information and facts resulting in us to miss out on our flight. We went to your counter asking for a standing of our flight mainly because we experienced read practically nothing, a single AA attendant within the station wasn't ready to seem everything up simply because she was typing or executing another thing. I stated to her that it had been important for the reason that we could miss out on our flight. She didn’t care. Even though there was a protracted line of individuals waiting around to talk to the sole AA rep readily available. I waited in line for so long as I could, I then saw an AA agent strolling by and I ended her for help, she reported there was practically nothing she could do and despatched us to another AA desk. We went to that desk and we were being instructed our plane was proper there outside the house on the point of choose off and that they'd not let us to the plane mainly because when they called the AA representatives to the plane and talk to them to watch for us it would make Everyone mad?
Examining the report in Yahoo! a few AA rep writing “deaf and dumb” on their own luggage is rude plus they are entitled to over a phony apology. you just lost a client.
On April 15th, 2013 I obtained a check in the mail from you and was exceptionally disappointed when I opened the envelope to begin to see the check created out was somewhere around 1/4th the amount I had initially submitted for reimbursement.
Had an internet based reservation established to go and when seeking to post it explained to me to start above – I called a agent immediately and claimed they may see the worth I used to be quoted but when refreshed when up $one hundred twenty – Hard to believe that they might not stand by what they might see online – I wound up needing to shell out the extra $120 due to the fact I wanted Those people exact flights – once again hard to consider they would not stand beside the online value – incredibly high priced
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A sizable percent in the traveling community have conservative views, like about fifty%. The treatment method of Glenn Beck about the click here now weekend has been transmitted to just about five million individuals by now and continues to be spreading.
The lady who was aiding me by using a wheel chair experienced no understanding of the DWF airport alone. When she couldn't take me to your boarding gate she remaining me on the way.
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I used to be to inform you of my not so enjoyable expericences with all your airline, and requesting a refund of my flight. To start with I had been suppose to generally be over the seven:55am flight from Gulftport,MS.